Refund Policy


Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a 50% refund or exchange.

To be eligible for a return, your ticket must be unused.

Additional non-returnable items:

Gift cards

Downloadable software products (training, courses etc)

To complete your return, we require a receipt or proof of purchase.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.


You can exchange your ticket with one for further dates losing 50% of cost of the original ticket.


Gift cards are not refundable.

Need help?

Contact us at for questions related to refunds and returns.